Stephanie Thames

Operations manager

Stephanie is a seasoned business and operations leader with years of experience driving operational excellence, fostering growth, and enhancing customer success across SaaS and PaaS platforms. With a strong history in start-up environments, Stephanie specializes in building systems, structures, and processes from scratch. Her expertise extends to finance and strategic planning, where she excels in aligning operational strategies with business goals.

Stephanie’s background includes leading cross-functional teams and implementing data-driven insights to propel organizations forward. Passionate about helping others, Stephanie has a rich history as a technical recruiting manager and recruiting coach for a large tech platform, where she empowered teams and individuals to reach their potential. Currently, as Operations Manager at The Wilbanks Consulting Group, she continues to enhance scalability, streamline processes, and ensure the company’s growth and resilience in dynamic, high-growth environments.